Privacy & Cookies Policy
This page explains our approach to privacy on our website and how it affects you.
- We never share your data with third parties except to help us deliver our own services.
- We collect anonymous usage statistics about your visit, like which of our pages you viewed.
- Some third parties like Facebook and YouTube may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
- If you share personally identifiable information with us we take great care to keep it safe and we’ll never share it with others without your express permission.
Those are the key points above. If you would like the details, please keep reading.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.
We may disclose your personal data to our insurers and/or professional advisers if it is necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
We will retain your personal data as follows:
Personal data will be retained for a minimum period of 6 months following use, and for a maximum period of 12 months following use, until liability for a project has been obviated. In some cases it will not be possible for us to specify in advance the periods for which your personal data will be held. For example we may hold onto your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
The Kranôg website is hosted on a server that is based in the UK. Any data leaving the EU via third parties such as Dropbox, Google Analytics or Mailchimp are all part of the EU-US Privacy Shield (which we understand to be GDPR compliant).
Measuring our visitors
We measure visitors to our website using Google Analytics. This records how you arrived at our site, what pages you viewed within our site, and some basic information about your PC. All of that information is anonymous – so we don’t know who you are; only that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to improve our website.
Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of 14 months.
Cookies are small pieces of data that websites store in their visitors’ web browsers. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “cookies”.
Cookies help to improve our service and give the browser a better experience. For example, they can show us which pages people visit most often, and which are not getting as much attention.
If you wish to block cookies you can do this in your browser settings. Up-to-date information about blocking and deleting cookies is available via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
Please be aware that blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
In the future our main website, newsfeed or blog may contain videos. We will produce such content on YouTube (or a similar platform such as Vimeo) and embed these videos on our website.
When we do so we embed code that YouTube (or similar) provides and we do not control ourselves. Because of this, YouTube (or similar) may receive information about you such as which web browser you are using, or which YouTube (or similar) account you are currently logged into. We do not have any access to that information, nor can we control how it is used.
If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted in to our email newsletters. You have the ability to opt out of any of this communication at any time.
Actions you can take
You have legal control over your personal data. At any time you can:
- ask that your data is not used for marketing purposes
- get a copy of any personal data we hold about you
- ask that personal data be deleted when it’s no longer needed
- have any incorrect, inaccurate or incomplete data corrected
If you need to please get in touch with us using the details below.
- by email to firstname.lastname@example.org or
- by post to our registered office at Kranôg Ltd, 115 Glasgow Road, Perth, PH2 0LU.
Kranôg Ltd is the trading name of Buchan Estate Ltd, registered in Scotland under number SC451998.